Welcome to Mexcol Group LLC (“Platform”, “Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile applications, AI-powered investment tools, digital wallet services, referral program, and all related services.

By creating an account or using our Platform, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use of the Platform immediately.

1. Eligibility

To use our Platform, you must:

• Be at least 18 years of age.

• Have the legal capacity to enter into a binding agreement.

• Comply with all applicable laws and regulations in your country.

• Provide accurate and complete registration information.

We reserve the right to suspend or terminate any account that provides false information.

2. Platform Services

Our Platform provides various technology-based services including but not limited to:

• AI-powered market analysis

• Investment portfolio management

• Automated trading tools (where applicable)

• Cryptocurrency deposits and withdrawals

• Investment plans

• Referral & affiliate rewards

• Digital wallet management

• Educational investment resources

The Platform is a technology service and should not automatically be interpreted as providing personalized financial or investment advice unless specifically licensed to do so. AI-generated insights may be imperfect and should not be relied upon as the sole basis for investment decisions.

3. User Registration

You agree that:

• Registration information is accurate.

• One person may maintain only one account unless expressly permitted.

• You are responsible for maintaining account security.

• You will immediately notify us of unauthorized account access.

You are solely responsible for all activities performed through your account.

4. Investment Risks

Investing in financial markets and digital assets involves substantial risk.

You acknowledge that:

• Investment values may increase or decrease.

• Past performance does not guarantee future results.

• AI-generated analysis is informational only.

• Profits are never guaranteed.

• You may lose part or all of your investment.

You invest entirely at your own risk. AI outputs and market analytics are provided “as is” and are not guarantees of performance.

5. No Financial Advice

Nothing available on this Platform constitutes:

• Investment Advice

• Financial Advice

• Tax Advice

• Legal Advice

• Portfolio Management Advice

• Securities Recommendations

Users should consult licensed financial advisors before making investment decisions.

6. Deposits & Withdrawals

Users may fund their accounts using supported payment methods or cryptocurrencies.

The Company reserves the right to:

• Verify transactions.

• Delay withdrawals for security verification.

• Reject suspicious transactions.

• Apply withdrawal limits.

• Charge withdrawal processing fees where applicable.

Blockchain confirmations and banking delays are outside our control.

7. AI Technology Disclaimer

Our AI models analyze available market information using machine learning and algorithmic techniques.

However:

• AI predictions are estimates.

• Market conditions change rapidly.

• AI cannot predict future events with certainty.

• Technical failures may occur.

• AI outputs may occasionally be inaccurate or incomplete.

Users remain solely responsible for every investment decision.

8. Referral Program

Where available:

• Referral rewards are credited only after successful qualification.

• Fraudulent referrals are prohibited.

• Self-referrals are prohibited.

• Fake accounts will be permanently suspended.

• The Company may modify referral commissions at any time.

Referral abuse may result in forfeiture of rewards.

9. Bonuses & Promotions

Promotional bonuses:

• Have separate eligibility requirements.

• May require minimum trading volume.

• Cannot always be withdrawn immediately.

• May expire without notice if unused.

The Company may modify or discontinue promotions at any time.

10. Prohibited Activities

Users may not:

• Engage in fraud.

• Use stolen identities.

• Launder money.

• Finance terrorism.

• Manipulate the Platform.

• Exploit software vulnerabilities.

• Upload malicious software.

• Attempt unauthorized access.

• Use automated bots unless expressly permitted.

• Violate applicable laws.

Violations may result in immediate account termination.

11. KYC & AML Compliance

Where required by applicable law or our compliance policies, we may request:

• Government-issued identification

• Address verification

• Source of funds documentation

• Additional verification documents

Failure to comply may result in account restrictions or closure.

12. Intellectual Property

All Platform content including:

• Software

• Algorithms

• AI models

• Logos

• Graphics

• Source code

• Databases

• Documentation

• Trademarks

remain the exclusive property of the Company.

Unauthorized copying or distribution is prohibited.

13. Account Suspension

We reserve the right to suspend or terminate accounts if users:

• Breach these Terms.

• Engage in suspicious activity.

• Violate applicable laws.

• Attempt fraud.

• Abuse promotional offers.

• Threaten Platform security.

Suspended accounts may be subject to investigation before reinstatement.

14. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• Investment losses

• Market volatility

• Cryptocurrency price fluctuations

• Network failures

• Internet outages

• Banking delays

• Blockchain congestion

• AI prediction errors

• Third-party service interruptions

• Loss of profits

• Indirect or consequential damages

Our total liability shall not exceed the fees paid by you to the Platform during the preceding twelve (12) months, unless otherwise required by law.

15. Third-Party Services

Our Platform may integrate with:

• Blockchain networks

• Cryptocurrency exchanges

• Payment processors

• Banks

• Market data providers

• Analytics providers

We are not responsible for the availability or performance of third-party services.

16. Privacy

Your use of the Platform is also governed by our Privacy Policy.

By using our services, you consent to the collection, storage, and processing of personal information in accordance with applicable privacy laws.

17. Service Availability

We strive for continuous availability but do not guarantee uninterrupted access.

Maintenance, upgrades, cyber incidents, or technical issues may temporarily affect the Platform.

18. Changes to the Terms

We may update these Terms at any time.

Material updates will become effective upon publication or after notice where required by law. Continued use of the Platform constitutes acceptance of the revised Terms.

19. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which the Company is incorporated, unless mandatory local laws provide otherwise.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

20. Disclaimer

The Company does not guarantee:

• Any investment return

• Any trading profit

• Future market performance

• AI prediction accuracy

• Continuous Platform availability

Users acknowledge that all investments involve risk and that they are solely responsible for their financial decisions. Past performance is not indicative of future results.

21. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Company: Mexcol Group LLC
Email: support@mexcol.co
Website: https://mexcol.co

Additional Terms for Cryptocurrency, Staking & Referral Programs

22. Digital Assets

The Platform may support cryptocurrencies and digital assets, including but not limited to Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Tron (TRX), and other supported tokens.

Users acknowledge that:

• Cryptocurrency prices are highly volatile.

• Digital asset values may rise or fall significantly.

• Blockchain transactions are irreversible.

• The Company is not responsible for losses resulting from incorrect wallet addresses, unsupported tokens, network errors, or user mistakes.

• Users are responsible for ensuring compatibility of wallet addresses and blockchain networks before making deposits.

The Company may add, suspend, or remove support for digital assets at any time.

23. Cryptocurrency Deposits

Users must deposit funds only through officially provided wallet addresses displayed within their account dashboard.

The Company shall not be liable for:

• Deposits sent to incorrect addresses.

• Transactions sent on unsupported blockchain networks.

• Delays caused by blockchain congestion.

• Losses resulting from third-party wallet providers.

Deposits may require a minimum number of blockchain confirmations before funds are credited.

24. Withdrawals

Withdrawal requests are subject to:

• Security verification.

• Internal compliance reviews.

• Anti-fraud monitoring.

• Minimum withdrawal limits.

• Applicable processing fees.

The Company reserves the right to delay, reject, or investigate withdrawal requests where suspicious activity is detected.

Blockchain transaction fees are non-refundable.

25. Staking & Investment Plans

The Platform may offer staking programs, investment plans, reward programs, or yield-generating services.

Users understand that:

• Returns, rewards, and yields are not guaranteed.

• Historical performance does not predict future performance.

• Rewards may vary depending on market conditions and platform policies.

• Staking rewards may be modified, suspended, or discontinued at any time.

Participation in any staking or investment plan is entirely voluntary and undertaken at the user’s own risk.

26. Referral & Affiliate Program

Users may earn referral commissions under the Platform’s affiliate program.

The following activities are prohibited:

• Self-referrals.

• Fake accounts.

• Automated registrations.

• Fraudulent transactions.

• Artificial volume generation.

The Company reserves the right to:

• Modify referral percentages.

• Cancel commissions obtained through abuse.

• Suspend affiliate accounts involved in suspicious activities.

Referral rewards are not guaranteed and remain subject to compliance verification.

27. Market Risks

Digital asset markets are highly speculative.

Users acknowledge risks including:

• Price volatility.

• Regulatory changes.

• Cybersecurity incidents.

• Smart contract vulnerabilities.

• Blockchain network failures.

• Liquidity shortages.

• Exchange disruptions.

The Company shall not be liable for losses resulting from market fluctuations or external events.

28. Regulatory Compliance

Users are solely responsible for ensuring that the use of the Platform is legal within their country or jurisdiction.

The Platform may restrict services in certain countries due to local regulations.

Users agree to comply with:

• Anti-Money Laundering (AML) laws.

• Counter-Terrorism Financing (CTF) regulations.

• Tax reporting obligations.

• Local financial regulations.

29. Tax Responsibility

Users are solely responsible for determining and paying all taxes applicable to:

• Trading profits.

• Staking rewards.

• Referral commissions.

• Cryptocurrency transactions.

The Company does not provide tax advice.

30. Wallet Security

Users are responsible for maintaining the security of:

• Account credentials.

• Passwords.

• Two-Factor Authentication (2FA).

• Wallets and private keys.

The Company shall not be responsible for losses resulting from:

• Weak passwords.

• Unauthorized account access.

• Device compromise.

• Phishing attacks.

• User negligence.

31. Force Majeure

The Company shall not be liable for delays, interruptions, or losses caused by:

• Natural disasters.

• Government actions.

• Internet failures.

• Cyber attacks.

• Blockchain disruptions.

• Power outages.

• War, sanctions, or other events beyond reasonable control.

32. Final Acknowledgement

By using the Platform, users acknowledge that cryptocurrency investments, staking services, AI-generated analytics, and digital asset transactions involve significant risk.

Users confirm that they understand these risks and accept full responsibility for their investment decisions and financial outcomes.